Provider and Player Guidelines
Universal Tennis has created guidelines for Events and Universal Tennis Members to protect players, providers, and the health of the sport. Reported or discovered violation of these guidelines will be reviewed by the Universal Tennis Safety Committee before action is taken.
Universal Tennis Provider Guidelines
Universal Tennis Providers may not:
1. Share or “sub-license” a digital club license with other individuals and/or entities.
2. Violate the Verified rules (when running a Verified event).
Events must have: a. An official present to mitigate disputes at all Verified events (no Verified flex leagues or self-scheduled and reported matches allowed).
i. Officials must be at least 18 years old, not participating in the event, and with no familial ties to any event participants. Providers may play in the event if a separate official is designated.
b. Results must be submitted within 48 hours of the event end date.
3. At any time directly or indirectly verbally abuse any official, opponent, sponsor, spectator or other person(s) within the precincts of the event site.
4. Have three (3) parent and/or player complaints lodged in a six-month period
5. Take payment off the platform when the agreement states that payment will occur on platform
6. Fail to clearly communicate and execute event refund policy
7. Fail a background check
8. Fail to report players in direct violation of Universal Tennis Player Guidelines. Players must not:
a. “Tank” matches. A player shall always use their best efforts to win a match when competing
b. Participate in Universal Tennis events if they have violated TIU (Tennis Integrity Unit) rules
c. Participate in match-fixing in any form
d. Make any attempt to manipulate the UTR Rating, results, or data
9. Misuse Universal Tennis brand imagery or property: You may not purport yourself to be the “official” Universal Tennis Provider in your region or area on social media or email. You may not brand your events similar to Universal Tennis owned and operated initiatives like but not limited to, Universal Tennis Team Tennis, Universal Tennis Flex Leagues, Universal Tennis National Championship Series, etc. The use of “Universal Tennis” may not be used in any of your social media handles. Additionally, UTR Rating or Universal Tennis may not be used in digital club names or event descriptions.
10. Use your Club License to run events at more than one location (except for event “spillover”, which must take place at no more than one facility less than twenty miles from the initial event location).
11. Host an event with prize money greater than or equal to $500, schedule on overlapping dates with a UTR Pro Tennis Tour event(s) within 200 miles without written consent from Universal Tennis.
Players may not:
1. At any time directly or indirectly verbally abuse any official, opponent, sponsor, spectator or other person(s) within the precincts of the event site. Players may be banned from Universal Tennis Events and/or UniversalTennis.com should they have three (3) complaints filed by providers or players in relation to:
a. Unsportsmanlike conduct: acts of violence, disrespectful behavior, cheating, illegal substance abuse, destruction of property, gambling activities, match-fixing/game arranging.
b. “Tank” matches. A player shall always use their best efforts to win a match when competing. For purposes of this rule, the Referee, designated official, and/or the Chair Umpire shall have the authority to identify the behavior and end the match.
c. Improper withdrawal and/or defaults--notice must be given to the provider 24 hours prior
2. Violate the rules of the Tennis Anti-Corruption Program (TACP), Tennis Anti-Doping Programme (TADP), or Tennis Integrity Unit (TIU)
3. Attempt to or successfully claim the profile of a player other than one’s self
4. Send inappropriate messages inside or outside of the Universal Tennis platform
5. Impersonate another player or provider
6. Attempt to manipulate the UTR Rating, results, or data in any way
7. Misuse of Universal Tennis brand imagery or property
We have a zero-tolerance policy regarding:
1. Racism, sexism, physical abuse
2. Tanking, match-fixing, manipulation of data
3. Failed background checks
4. Actions that conflict with rules and guidelines set by: Tennis Anti-Corruption Program (TACP), Tennis Anti-Doping Programme (TADP) or Tennis Integrity Unit (TIU)
If you have any questions or concerns about these rules or would like to report a violation, please go to support.universaltennis.com.